Privacy Policy
This policy explains how RiseHarbour Finance collects, uses and protects personal information when you visit our website or make a business funding enquiry.
Who we are
RiseHarbour Finance is the controller of the personal information described in this policy. You can contact us at info@riseharbourfinance.co.uk or 21 Cheapside, Liverpool, United Kingdom, L2 2DY.
Information we collect
When you contact us or submit an enquiry, we may collect your name, business name, email address, telephone number, funding requirements, turnover range and any information included in your message. We may also receive limited technical and security information when you use the website.
How we use your information
- To respond to and assess your enquiry.
- To communicate with you about potential business funding options.
- To operate, protect and improve our website and services.
- To comply with legal and regulatory obligations and prevent fraud or misuse.
Our lawful bases
Depending on the circumstances, we process information to take steps at your request before entering into an arrangement, for our legitimate interests in responding to enquiries and operating our business, and where necessary to comply with legal obligations. Where consent is required, we will ask for it.
Sharing information
We use trusted providers for website hosting, security and email delivery. We do not sell your personal information. We will not send your initial enquiry to a finance provider without first discussing the next step with you, unless disclosure is required by law.
Retention and security
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal or business requirements. We use appropriate technical and organisational measures to protect it, although no online service can be guaranteed completely secure.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, object to processing, or request its transfer. Contact us to exercise a right. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.
Changes to this policy
We may update this policy when our services or legal obligations change. The latest version will always be published on this page.